This Privacy Policy applies to Challenge
Bootcamp. (along with all subsidiaries,
affiliates, successors and assigns thereof,
referred to hereinafter collectively as
“Challenge Bootcamp”, "we", "our" and/or "us"),
our websites and services. Challenge Bootcamp
knows that you care how information about you is
used and shared, and we appreciate your
expectation that we will do so carefully and
sensibly.
By visiting this or another Challenge Bootcamp
website displaying this Privacy Policy or a link
thereto (a "Website", or collectively the
“Websites”), or by otherwise interacting with
Challenge Bootcamp you agree to accept the
practices described in this Privacy Policy. This
Privacy Policy is further subject to the
Challenge Bootcamp Services Agreement related to
the Challenge Bootcamp services you utilise
and/or purchase. For questions on this Privacy
Policy please contact our team via the contact
information found on this Website.
Challenge Bootcamp values your privacy and is
dedicated to protecting your personal
information and providing you with notice about
what personally identifiable information we
collect and how it is used, what choices you
have regarding the collection, use and
distribution of that information, the security
procedures we implement to protect that
information and what access you may have to
correct any inaccuracies in the information we
have collected from you.
What Information Is Collected
We receive and store any information you enter
on our Websites or give us in any other way,
such as via telephone, electronic mail, online
or otherwise. For example, this information may
be collected when you contact us for customer
support.
Here are the types of information we gather:
Contact Information: We collect and retain
personal contact information that you submit to
us voluntarily and this includes, but is not
limited to, your name, mailing address, web
address, telephone number, and e-mail address.
This information may include your full name,
mailing address, phone number, email address,
and, where provided, your fax number. Such
contact information may be used, for example, to
communicate with you when necessary with respect
to transactions. Additionally, we may collect
contact information provided to us during any
correspondence relating to customer support, as
well as in connection with products and services
offered on our Websites.
Financial Information: We collect and retain
certain financial information from when you
purchase our products and services. For example,
when you sign up for any other product or
service through Challenge Bootcamp, we require
you to provide a credit card number and billing
address before we will process that application.
We will not sell, share or rent any financial
information collected from you except as
disclosed in this Privacy Policy or as necessary
to fulfil any order for our products or
services.
Demographic Information: We may collect and
store anonymous demographic information (such as
your postcode, gender and age), and use this
data to tailor your experience on our Websites,
provide content that we think you might be
interested in, perform general improvements to
the Websites, and display the content according
to your preferences. Such demographic
information may be shared with partners, market
researchers and other third parties on an
aggregate, non-personally identifiable basis. No
personally identifiable information will be
linked to such aggregated demographic
information that is shared with third
parties.
Other Information: We collect and store certain
types of information whenever you interact with
us. For example, our servers track the type of
web browser you are using and the page from
which you link. Additionally, we log IP
addresses (a unique number assigned to every
computer on the Internet) in order to improve
security, analyse trends and administer the
Websites. We may track your movement within the
Websites, the third-party website pages from
which you were referred, access times and
browser types. We use this information to gauge
the effectiveness of our Websites, track
information for statistical purposes and to
improve the products and services we provide. We
collect this information to better develop a
sense of what services our customers need and
identify areas of improvement to the Websites.
We may use such information for marketing
purposes, and to send information to you that we
believe might be of interest. In addition, such
information may be shared with partners, market
researchers and other third parties on an
aggregate, non-personally identifiable basis. No
personally identifiable information will be
linked to such aggregated information shared
with third parties.
We may supplement the information you provide us
by acquiring publicly or commercially available
information as available in the public domain or
from third parties, for instance, to verify your
address or to update your information and to
create a profile of your preferences. We tie
your personally identifiable information to
information in the profile, in order to improve
the content of the Websites for you or to inform
you about products or services that we think
will be of interest to you. From time to time,
we may also ask you to participate in surveys or
other communications conducted by us or third
parties designed to help us improve the Websites
or the products or services we provide.
Cookies: The Websites use “cookies” such
purposes as enhancing your online experience by
making it easier for you to navigate through the
Websites and making certain features work
better. Cookies are text files which are
commonly deposited by websites on a user's hard
drive when the user visits a website. The file
identifies a user's computer and can record the
user's preferences and other data about the
user's website visit. We do not extract
information about individual users during this
process. Your web browser may enable you to
disable cookies, but please note that certain
services may not function correctly without it
and your experience on our Websites may be
hindered.
Third Party Cookies: We may use third-party
advertising companies to serve ads on our behalf
across the Internet. These companies may collect
and use information about your visits to this
and other websites and your interaction with our
products and services in order to provide
advertisements about goods and services of
interest to you. However, no personally
identifiable information (such as your name,
address, email address or telephone number) will
be connected with such information. They may use
information about your visits to this and other
websites to target advertisements for goods and
services and may be used to keep track of user
response to each advertisement. These targeted
advertisements may appear on our Websites or on
other sites that you visit. The anonymous
information is collected through the use of a
pixel tag or cookies, which are industry
standard technologies used by most major
websites. If you do not want such companies to
collect this information you may opt-out.
To learn more about the use of this information
or choose not to have this information used by
certain third-party advertising partners, please
visit the Network Advertising Initiative at
http://www.networkadvertising.org/choices.
Please note that if you delete your cookies, use
a different browser, or buy a new computer, you
will need to renew your opt-out choice.
Web Beacons: The Websites may contain electronic
images (called a "single-pixel GIF" or a "web
beacon") that allow a website to track the
effectiveness of marketing campaigns. No
personally identifiable information will be
transmitted via web beacons.
Telephone Recording and Monitoring: To ensure
Challenge Bootcamp customers receive quality
service, Challenge Bootcamp selects phone calls
for recording and/or monitoring. These calls,
between Challenge Bootcamp customers (or
potential customers) and employees, are
evaluated by Challenge Bootcamp representatives.
This is to guarantee that prompt, consistent
assistance and accurate information is delivered
in a professional manner. In contacting
Challenge Bootcamp creating an account with
Challenge Bootcamp, or by otherwise utilising
any Challenge Bootcamp products or services, you
hereby consent to any such call recording and/or
monitoring.
How Personal Information Is Used
Our Use: We receive and store any personal
information you enter on our Websites or give to
us voluntarily in any other way and may use it
to contact you from time to time. We take steps
designed to ensure that only the employees who
need access to your personal information to
fulfil their employment duties will have access
to it. By registering on a Website and providing
your telephone number, you agree that this
action constitutes a purchase, enquiry and/or
application for purposes of telemarketing laws.
Regardless of the fact that your telephone
and/or cell number may be listed with the TPS,
you are providing your express written consent
to receive future information (including
telemarketing) about products and services from
us and/or our affiliates, and you hereby agree
and consent to our contacting you using the
information you have provided and will provide
to us. This means we may contact you by e-mail,
phone and/or cell number (including use of
automated dialling equipment and/or pre-recorded
calls), text (SMS) message, social networks or
any other means of communication that your
wireless or other telecommunications device may
be capable of receiving (i.e. video, etc.). We
may also send you information or offers from
time to time to the postal address or email
address we have on file (as further outlined in
this Privacy Policy). You further acknowledge
that you are not required to agree directly or
indirectly or enter into an agreement regarding
our telemarketing efforts as a condition of
purchasing any goods or services from us or our
affiliates.
Electronic Mail: From time to time, Challenge
Bootcamp may use your personal information to
contact you by electronic mail concerning our
services. These communications are often
intended to inform you of important information
regarding your account, or about general
services provided by Challenge Bootcamp and/or
its affiliates. If you do not want to receive
email from us or our affiliates regarding new
services, please click the "unsubscribe" link
which is included at the bottom of any email you
receive from us. However, in order to fulfil our
service obligations to you, we will continue to
send you emails regarding your account
administration, as well as any necessary
information, such as renewal notices and
instructions. By providing us with your email
address you consent to receiving communications
from us electronically and all notices,
disclosures and other communications that we
provide to you electronically satisfy any legal
requirement that such communications be in
writing.
Service Related Uses: We may use your personal
information to contact you about the goods or
services you have purchased from us, or for
other purposes in which you have expressed an
interest, for example, if you have contacted
customer service or made an enquiry. We will
also provide you with service and account
related announcements. For instance, if the
delivery of a service or product is delayed we
might send you an email, or other message, or if
there is some service issue with something you
might have ordered. Generally, you may not
opt-out of these communications, which are not
promotional in nature. If you do not wish to
receive them, you have the option to cancel your
services with us.
Protection of Challenge Bootcamp and Others: We
may release account and other personal
information when we are required to do so by
law, court order, subpoena or other government
or law enforcement authority or regulatory
agency, including ICANN, in order to enforce or
apply our Services Agreement or other
agreements, or when we believe in good faith
that disclosing this information is necessary or
advisable, including for example, to protect the
rights, property, or safety of Challenge
Bootcamp, our users, or others. This includes
exchanging information with other companies and
organisations for fraud protection, credit risk
reduction or other similar purposes. Sites Other
Than Challenge Bootcamp, Challenge Bootcamp has
no control over and is not responsible for the
privacy policies or information gathering
practices of other websites, including those to
which we may link and those which may link to
us. We strongly recommend that you review the
privacy policies of every online service you use
before submitting any personal information and
direct any concerns to the site administrator of
that website.
How Long We Keep Your Personal Data
We keep information only for as long as we need
it to provide you services, manage our business
or as required by law or contract. Where you
have a contract with us, we will retain your
data for the length of the contract, and will
further retain that information for a time
period consistent with our legal or regulatory
responsibilities, after you terminate all your
services with us to resolve disputes, enforce
our relevant Service Agreement, and to adhere to
the technical and legal requirements and
constraints related to the security, integrity
and operation of the Sites. If you have any
questions about how long we will keep your
specific data, please contact us.
How We Keep Your Personal Data Safe
We work to protect the security of your
financial information during transmission by
using Secure Sockets Layer ("SSL") software,
which encrypts the information you input on the
Site. However, no method of transmission over
the Internet or method of electronic storage is
completely secure and we cannot guarantee its
absolute security. You can further help to
ensure your security by taking a few simple
precautions. For instance, it is important to
protect against unauthorised access to your
computer, and to be sure to sign off when you
are finished using a shared computer.
Limitation Of Liability
Challenge Bootcamp assumes no responsibility or
liability with regard to any theft, loss,
alteration or misuse of personal or other
information lawfully provided by Challenge
Bootcamp to third parties, or with regard to the
failure of any third party to abide by this
privacy policy or such third party.
Contacting Us
If you have questions or concerns regarding this
Privacy Policy, you can contact us by writing to
us at info@challengebootcamps.co.uk.
