Privacy Policy
This Privacy Policy applies to Challenge Bootcamp.
(along with all subsidiaries, affiliates, successors
and assigns thereof, referred to hereinafter
collectively as “Challenge Bootcamp”, "we", "our"
and/or "us"), our websites and services. Challenge
Bootcamp knows that you care how information about you
is used and shared, and we appreciate your expectation
that we will do so carefully and sensibly.
By visiting this or another Challenge
Bootcamp website displaying this Privacy Policy or a
link thereto (a "Website", or collectively the
“Websites”), or by otherwise interacting with
Challenge Bootcamp you agree to accept the practices
described in this Privacy Policy. This Privacy Policy
is further subject to the Challenge Bootcamp Services
Agreement related to the Challenge Bootcamp services
you utilise and/or purchase. For questions on this
Privacy Policy please contact our team via the contact
information found on this Website.
Challenge
Bootcamp values your privacy and is dedicated to
protecting your personal information and providing you
with notice about what personally identifiable
information we collect and how it is used, what
choices you have regarding the collection, use and
distribution of that information, the security
procedures we implement to protect that information
and what access you may have to correct any
inaccuracies in the information we have collected from
you.
What Information Is Collected
We receive and store any information you enter
on our Websites or give us in any other way, such as
via telephone, electronic mail, online or otherwise.
For example, this information may be collected when
you contact us for customer support.
Here are the types of information we gather:
Contact Information: We collect and retain personal contact information
that you submit to us voluntarily and this includes,
but is not limited to, your name, mailing address, web
address, telephone number, and e-mail address. This
information may include your full name, mailing
address, phone number, email address, and, where
provided, your fax number. Such contact information
may be used, for example, to communicate with you when
necessary with respect to transactions. Additionally,
we may collect contact information provided to us
during any correspondence relating to customer
support, as well as in connection with products and
services offered on our Websites.
Financial Information: We collect and retain certain financial information
from when you purchase our products and services. For
example, when you sign up for any other product or
service through Challenge Bootcamp, we require you to
provide a credit card number and billing address
before we will process that application. We will not
sell, share or rent any financial information
collected from you except as disclosed in this Privacy
Policy or as necessary to fulfil any order for our
products or services.
Demographic Information: We may collect and store anonymous demographic
information (such as your postcode, gender and age),
and use this data to tailor your experience on our
Websites, provide content that we think you might be
interested in, perform general improvements to the
Websites, and display the content according to your
preferences. Such demographic information may be
shared with partners, market researchers and other
third parties on an aggregate, non-personally
identifiable basis. No personally identifiable
information will be linked to such aggregated
demographic information that is shared with third
parties.
Other Information: We collect and store certain types of information
whenever you interact with us. For example, our
servers track the type of web browser you are using
and the page from which you link. Additionally, we log
IP addresses (a unique number assigned to every
computer on the Internet) in order to improve
security, analyse trends and administer the Websites.
We may track your movement within the Websites, the
third-party website pages from which you were
referred, access times and browser types. We use this
information to gauge the effectiveness of our
Websites, track information for statistical purposes
and to improve the products and services we provide.
We collect this information to better develop a sense
of what services our customers need and identify areas
of improvement to the Websites. We may use such
information for marketing purposes, and to send
information to you that we believe might be of
interest. In addition, such information may be shared
with partners, market researchers and other third
parties on an aggregate, non-personally identifiable
basis. No personally identifiable information will be
linked to such aggregated information shared with
third parties.
We may supplement the
information you provide us by acquiring publicly or
commercially available information as available in the
public domain or from third parties, for instance, to
verify your address or to update your information and
to create a profile of your preferences. We tie your
personally identifiable information to information in
the profile, in order to improve the content of the
Websites for you or to inform you about products or
services that we think will be of interest to you.
From time to time, we may also ask you to participate
in surveys or other communications conducted by us or
third parties designed to help us improve the Websites
or the products or services we provide.
Cookies: The Websites use “cookies” such purposes as
enhancing your online experience by making it easier
for you to navigate through the Websites and making
certain features work better. Cookies are text files
which are commonly deposited by websites on a user's
hard drive when the user visits a website. The file
identifies a user's computer and can record the user's
preferences and other data about the user's website
visit. We do not extract information about individual
users during this process. Your web browser may enable
you to disable cookies, but please note that certain
services may not function correctly without it and
your experience on our Websites may be hindered.
Third Party Cookies: We may use third-party advertising companies to
serve ads on our behalf across the Internet. These
companies may collect and use information about your
visits to this and other websites and your interaction
with our products and services in order to provide
advertisements about goods and services of interest to
you. However, no personally identifiable information
(such as your name, address, email address or
telephone number) will be connected with such
information. They may use information about your
visits to this and other websites to target
advertisements for goods and services and may be used
to keep track of user response to each advertisement.
These targeted advertisements may appear on our
Websites or on other sites that you visit. The
anonymous information is collected through the use of
a pixel tag or cookies, which are industry standard
technologies used by most major websites. If you do
not want such companies to collect this information
you may opt-out.
To learn more about the
use of this information or choose not to have this
information used by certain third-party advertising
partners, please visit the Network Advertising
Initiative at
http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a
different browser, or buy a new computer, you will
need to renew your opt-out choice.
Web Beacons: The Websites may contain electronic images (called
a "single-pixel GIF" or a "web beacon") that allow a
website to track the effectiveness of marketing
campaigns. No personally identifiable information will
be transmitted via web beacons.
Telephone Recording and Monitoring: To ensure Challenge Bootcamp customers receive
quality service, Challenge Bootcamp selects phone
calls for recording and/or monitoring. These calls,
between Challenge Bootcamp customers (or potential
customers) and employees, are evaluated by Challenge
Bootcamp representatives. This is to guarantee that
prompt, consistent assistance and accurate information
is delivered in a professional manner. In contacting
Challenge Bootcamp creating an account with Challenge
Bootcamp, or by otherwise utilising any Challenge
Bootcamp products or services, you hereby consent to
any such call recording and/or monitoring.
How Personal Information Is Used
Our Use: We receive and store any personal information you
enter on our Websites or give to us voluntarily in any
other way and may use it to contact you from time to
time. We take steps designed to ensure that only the
employees who need access to your personal information
to fulfil their employment duties will have access to
it. By registering on a Website and providing your
telephone number, you agree that this action
constitutes a purchase, enquiry and/or application for
purposes of telemarketing laws. Regardless of the fact
that your telephone and/or cell number may be listed
with the TPS, you are providing your express written
consent to receive future information (including
telemarketing) about products and services from us
and/or our affiliates, and you hereby agree and
consent to our contacting you using the information
you have provided and will provide to us. This means
we may contact you by e-mail, phone and/or cell number
(including use of automated dialling equipment and/or
pre-recorded calls), text (SMS) message, social
networks or any other means of communication that your
wireless or other telecommunications device may be
capable of receiving (i.e. video, etc.). We may also
send you information or offers from time to time to
the postal address or email address we have on file
(as further outlined in this Privacy Policy). You
further acknowledge that you are not required to agree
directly or indirectly or enter into an agreement
regarding our telemarketing efforts as a condition of
purchasing any goods or services from us or our
affiliates.
Electronic Mail: From time to time, Challenge Bootcamp may use your
personal information to contact you by electronic mail
concerning our services. These communications are
often intended to inform you of important information
regarding your account, or about general services
provided by Challenge Bootcamp and/or its affiliates.
If you do not want to receive email from us or our
affiliates regarding new services, please click the
"unsubscribe" link which is included at the bottom of
any email you receive from us. However, in order to
fulfil our service obligations to you, we will
continue to send you emails regarding your account
administration, as well as any necessary information,
such as renewal notices and instructions. By providing
us with your email address you consent to receiving
communications from us electronically and all notices,
disclosures and other communications that we provide
to you electronically satisfy any legal requirement
that such communications be in writing.
Service Related Uses: We may use your personal information to contact you
about the goods or services you have purchased from
us, or for other purposes in which you have expressed
an interest, for example, if you have contacted
customer service or made an enquiry. We will also
provide you with service and account related
announcements. For instance, if the delivery of a
service or product is delayed we might send you an
email, or other message, or if there is some service
issue with something you might have ordered.
Generally, you may not opt-out of these
communications, which are not promotional in nature.
If you do not wish to receive them, you have the
option to cancel your services with us.
Protection of Challenge Bootcamp and Others: We may release account and other personal
information when we are required to do so by law,
court order, subpoena or other government or law
enforcement authority or regulatory agency, including
ICANN, in order to enforce or apply our Services
Agreement or other agreements, or when we believe in
good faith that disclosing this information is
necessary or advisable, including for example, to
protect the rights, property, or safety of Challenge
Bootcamp, our users, or others. This includes
exchanging information with other companies and
organisations for fraud protection, credit risk
reduction or other similar purposes. Sites Other Than
Challenge Bootcamp, Challenge Bootcamp has no control
over and is not responsible for the privacy policies
or information gathering practices of other websites,
including those to which we may link and those which
may link to us. We strongly recommend that you review
the privacy policies of every online service you use
before submitting any personal information and direct
any concerns to the site administrator of that
website.
How Long We Keep Your Personal Data
We keep information only for as long as we need
it to provide you services, manage our business or as
required by law or contract. Where you have a contract
with us, we will retain your data for the length of
the contract, and will further retain that information
for a time period consistent with our legal or
regulatory responsibilities, after you terminate all
your services with us to resolve disputes, enforce our
relevant Service Agreement, and to adhere to the
technical and legal requirements and constraints
related to the security, integrity and operation of
the Sites. If you have any questions about how long we
will keep your specific data, please contact us.
How We Keep Your Personal Data Safe
We work to protect the security of your
financial information during transmission by using
Secure Sockets Layer ("SSL") software, which encrypts
the information you input on the Site. However, no
method of transmission over the Internet or method of
electronic storage is completely secure and we cannot
guarantee its absolute security. You can further help
to ensure your security by taking a few simple
precautions. For instance, it is important to protect
against unauthorised access to your computer, and to
be sure to sign off when you are finished using a
shared computer.
Limitation Of Liability
Challenge Bootcamp assumes no responsibility or
liability with regard to any theft, loss, alteration
or misuse of personal or other information lawfully
provided by Challenge Bootcamp to third parties, or
with regard to the failure of any third party to abide
by this privacy policy or such third party.
Contacting Us
If you have questions or concerns regarding
this Privacy Policy, you can contact us by writing to
us at
info@challengebootcamps.co.uk.